Bowji, St. Agnes
Bowji Cottage
West Polberro, St. Agnes
Cornwall
TR5 0ST

Terms & Conditions

We thank you for choosing to book our Cottage, and hope you enjoy your stay with us. Please take the time to read the conditions of booking below.

CHARGES AND TERMS

To confirm a booking we shall require payment of the balance. We regret that we cannot take provisional bookings. Payment can me made via BACs, please email to request these details and the dates you would like to book.

BOOKING DETAILS

No more than four adults or two adults plus two children may occupy the property. The holiday may not be transferred to another party or sold on without our permission or knowledge.

CANCELLATION

Providing we receive written notice of cancellation at least two months before the date of the holiday, you will receive a refund for your booking. For notice periods of less than two months, we will only be in a position to refund any monies if we can re-let the cottage. For this reason, we strongly recommend that you take out appropriate holiday insurance which includes cancellation cover.

In the unlikely event that the accommodation becomes unavailable and WE have to cancel your holiday, then our liability is limited to a full refund, including the initial deposit. We would also endeavour to find and recommend an alternative for you.

ARRIVAL AND DEPARTURE

Your accommodation will be available to you from 3.00pm on the day of arrival, unless otherwise arranged. It would be helpful if you could let us know an approximate time of arrival, especially if you may be later than 8.00pm. The latest time of arrival is 10.00pm, unless by prior arrangement.

Please be ready to leave the accommodation by 10.00am on the day of departure. Please leave the cottage in a clean and tidy condition and notify us of any breakages or items requiring attention. The property is professionally cleaned on departure.

However, you are responsible for leaving the property as you found it on arrival. I.e. crockery and cutlery washed up and put away, and rubbish disposed of in the outside bin.

DAMAGES AND BREAKAGES

We would ask that you take reasonable care of our property. You are responsible and liable for any breakages or damage you may cause to the accommodation and its contents during your stay. Please report these as soon as they occur. We would not usually charge for minor breakage, but we reserve the right to charge you for repair or replacement or making good if the damage is significant.

Please let us know if any appliance needs attention, we will endeavour to repair or replace any item within a reasonable time.

LIABILITY

Visitors are asked to take care whilst on our property. Parents are particularly asked to ensure the safety of their children at all times and not to leave them unattended in the property or the grounds. Particularly note that the property is immediately adjacent to the coastal path and cliff tops. We do not accept responsibility or liability for injury or damage to and loss of guests property, cars and contents, and you agree to indemnify and hold us harmless from and against all actions, claims, costs and proceedings(including legal fees incurred defending the same) arising from your acts or omissions (and those in your party) whist on our property. In the event of guest misbehaviour or other necessary cause, we reserve the right to terminate the let without any refund of letting monies.

SMOKING POLICY

Our property is non-smoking.

COMPLAINTS

It is our wish that you have a most enjoyable stay with us, but should you encounter any problems, please notify us immediately.

PETS

No pets allowed in the property between Easter and 1st October. Dogs are allowed in the property from 1st October to Easter; dogs are allowed on most of the beaches during this period. We ask that dogs are kept off beds and furniture and are not left unattended in the property.

DATA

Any data collected during the course of this booking may be stored electronically.

Bowji Cottage
West Polberro, St. Agnes
Cornwall
TR5 0ST